About FaceDown Rental

How We Started in Vitrectomy Recovery Equipment Rental
FaceDown Rental started as an offshoot of our Milwaukee massage therapy business, Healing Hands Therapy Center. In 2001, we received a phone call from a vitrectomy patient asking if we had a massage table or chair to rent. We did have these items, and after the vitrectomy patient's recovery he told us what a wonderful and comfortable recovery he had. He gave us the business card of his doctor, and suggested we inform the doctor that we had this type of post surgical vitrectomy recovery equipment available. Being unfamiliar at the time with vitrectomy surgery, we contacted the surgeon and were educated in post surgical vitrectomy recovery. We investigated vitrectomy recovery equipment, and modified it to be able to fit each patient. After realizing these were medically necessary pieces of equipment, we began to investigate insurance coverage for our vitrectomy patients.

Because of the therapeutic and healing nature of the massage therapy services we offered at Healing Hands, we were already very experienced in handling insurance verifications and claims. FaceDown Rental now has over 17 years of experience processing vitrectomy recovery equipment claims with all types of insurance companies. FaceDown Rental is extremely successful in our insurance processing, from pre-authorization to payment. Contact us today for more information regarding insurance coverage of our retinal surgery recovery equipment.

The vitrectomy recovery equipment rental process at FaceDown Rental is very easy and stress free. FaceDown Rental will take all necessary information over the phone, to begin insurance processing, and set up an appointment for fitting the vitrectomy recovery equipment to each patient, either at our Wauwatosa Wisconsin office, or in the patient’s Milwaukee area home. FaceDown Rental provides delivery and pick up of all vitrectomy recovery equipment within the Milwaukee Wisconsin area for a nominal fee. For vitrectomy patients outside the greater Milwaukee-Kenosha-Sheboygan area, FaceDown Rental offers vitrectomy recovery equipment shipping (ground shipping with a nominal fee, extra charge for express vitrectomy recovery equipment shipping), along with our unmatched insurance processing services and 24-7 telephone support.

Expert Vitrectomy Equipment Fitting and Delivery Technicians

All very experienced in helping people across Southeastern Wisconsin have a more comfortable and successful vitrectomy recovery period, by custom adjusting their vitrectomy recovery equipment to fit them. We deliver the vitrectomy recovery equipment to Milwaukee, Waukesha, Kenosha, and other Southeastern Wisconsin areas, where we set it up in people's homes and help them get accustomed to using it, right in the location where it will be positioned during their recovery period. While FaceDown Rental phone support is unparalleled, there is nothing like having an experienced vitrectomy recovery equipment technician to help you in person.

Satisfied Customers

  • Everything was thoroughly explained by Jerry. And I had this surgery before, so he even took the initiative to bring 2 different models (of chairs) for me to try. He really did a nice job! Delivery and pick-up was very prompt and instructions very thorough and courteous!

    Ronald Schlicht

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