Get a Vitrectomy Recovery Equipment Rental

Vitrectomy Recovery Equipment Insurance Billing


To obtain preauthorization from your insurance company, FaceDown Rental will need the following information:

1.) Patient's full name and date of birth

2.) Insured's full name, insurance company, I.D. number and group number, and date of birth

3.) The date of surgery and estimated duration of equipment need (If you end up needing it longer, just let us know.)

4.) PCP referral if insurance is through an HMO

5.) Letter of medical necessity from the ordering physician(We will request this)


In cases where it is not possible to obtain prior authorization before the vitrectomy recovery equipment is needed, you can give FaceDown Rental a credit card number to guarantee your rental while we continue the insurance authorization process. Your credit card will only get billed if insurance authorization is not obtained prior to the end of the rental period.

Get Two FREE Days to Set Up/Try Out Your Vitrectomy Recovery Equipment

FaceDown Rental will come to your Milwaukee area home to set up your vitrectomy recovery equipment or have it shipped to you 1-2 days prior to your surgery, so you can become familiar with it and get your arrangements set up ahead of time. The rental period does not begin until the day of the vitrectomy surgery. FaceDown Rental provides phone support 24 hours a day, 7 days a week should you have any questions.

Vitrectomy Recovery Equipment Shipping Terms & Conditions

A $50 Shipping , or $25 Delivery fee and $25 Pick up fee will apply to all rentals of one week or more and are for ground shipments with normal weekday delivery. Priority or overnight vitrectomy recovery equipment shipping will have an additional cost - please contact our office for rates. Vitrectomy recovery equipment is shipped to the patient's shipping address. Pre-paid return labels are included with the shipment. Equipment is to be taken to the nearest FedEx location at the end of the rental. If the patient is unable to return the equipment to a FedEx location, FedEx will pick up the equipment for an additional fee to the patient. Other shipping options are available at an additional cost to the patient. Please contact FaceDown Rental for more information.

Vitrectomy Equipment Rental Terms & Conditions

FaceDown Rental accepts all major credit cards.

Rental charges must be pre-paid before the vitrectomy recovery equipment is shipped or a credit card can be used to secure the rental charges. All rental fees will be applied to the credit card on file at end of rental. If you do not have a credit card, you can pay by Debit Card, Check, Money Order or COD (cash on delivery) for the full amount before the equipment is shipped. The rental unit(s) will be shipped two (2) business days before date of surgery if time permits; rental begins on date of surgery. All rental fees will be charged to the patient first before we can submit an insurance claim for possible reimbursement. All preauthorized Insurance Claims submitted on behalf of the patient are ultimately the responsibility of the patient. After a period of 90 days, the patient's credit card will be billed for all outstanding amounts including co-pays and deductibles. A signature on file is required for billing your credit card and submitting your claim.

All units must be returned to FaceDown Rental in good condition, allowing normal wear and tear, within five (5) business days after the end of the rental. The patient has two (2) business days to return the equipment to a FedEx location at the end of the rental. If the unit is not returned within this time, the remaining balance of the purchase price (less the rental fee) will be charged. If the units are needed for additional periods of time, please contact our office to make arrangements. If the order is canceled after the units have been shipped, the one week rental fee and Shipping & Handling will be charged.

Facedown Rental - Vitrectomy Recovery Equipment
W156 N9666 Pilgrim Road
Germantown, WI 53022

Phone: 414.476.9008
Email: lynne.l@sbcglobal.net

For a quote on vitrectomy recovery equipment rental, send us your address, pieces of equipment desired, and when you would like them. To find out about whether your vitrectomy recovery equipment rental will be covered by insurance, give FaceDown Rental a call today.
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